SMS Transparency & CTIA Compliance Page


Chissell Mortgage Group

NMLS #2062741

Chissell Mortgage Group sends SMS messages only to consumers who have explicitly opted in to receive text communications.


Legal Entity Sending Messages

All SMS messages are sent by:

Chissell Mortgage Group
NMLS #2062741
1817 Cypress Brook Drive, Suite 104
Trinity, FL 34655
Phone: (727) 376-6900
Email:
mike@mikechissell.com


How Customers Opt In

Consumers provide express written consent before receiving SMS messages.

Users may opt in by:

• Submitting an online form that includes a clearly visible, unchecked SMS consent checkbox
• Providing their mobile number during a loan application process with SMS consent language
• Replying YES to a confirmation message
• Texting a keyword when instructed by Chissell Mortgage Group

Consent to receive marketing messages is collected separately from informational or transactional communications.


Message Types

Messages may include:

• Marketing alerts
• Appointment reminders
• Loan status updates
• Application notifications
• Account related communications
• Service updates

Marketing messages are sent only with separate, explicit consent.


Message Frequency

Message frequency varies. The number of messages received depends on loan activity, account updates, and communication preferences.


How to Opt Out

Consumers may opt out at any time.

Reply STOP to unsubscribe from further messages.

After opting out, you will no longer receive SMS messages unless you opt in again.


How to Get Help

Reply HELP for assistance regarding the messaging program.

You may also contact us directly:

Phone: (727) 376-6900
Email:
mike@mikechissell.com


Privacy and Data Protection

Chissell Mortgage Group values your privacy.

Mobile phone numbers and personal information collected for SMS communications are not sold or shared with third parties for marketing purposes.

Message and data rates may apply.